Aligning Customer Experience with Company Culture.
(eVideo)

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Published
Carpenteria, CA linkedin.com, 2019.
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Format
eVideo
Language
English

Notes

General Note
11/07/201912:00:00AM
Participants/Performers
Presenter: David Brownlee
Description
Discover how to build world-class customer experience into your company culture.
Description
Customer experience is emerging as the key driver of growth and a key differentiator for brands that do it well. But it can’t be an afterthought. Great customer experience should be woven into the very fiber of your business. In this course, David Brownlee, author of Rockstar Service, Rockstar Profits, helps you build world-class customer experience into your company culture. Identify your mission and goals, craft and align your customer experience vision, implement best practices, and create a winning customer experience framework. Plus, find out how to continually evaluate and refine your strategy so you can always deliver the optimum experience. With these tips, you can create happier customers, more committed employees, and a brand that grows loyalty, profits, and revenue.
System Details
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Citations

APA Citation, 7th Edition (style guide)

Brownlee, D. (2019). Aligning Customer Experience with Company Culture . linkedin.com.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Brownlee, David. 2019. Aligning Customer Experience With Company Culture. linkedin.com.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Brownlee, David. Aligning Customer Experience With Company Culture linkedin.com, 2019.

MLA Citation, 9th Edition (style guide)

Brownlee, David. Aligning Customer Experience With Company Culture linkedin.com, 2019.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID
02e540a2-a539-f480-c0e9-c64661bd6937-eng
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Grouped Work ID02e540a2-a539-f480-c0e9-c64661bd6937-eng
Full titlealigning customer experience with company culture
Authorbrownlee david
Grouping Categorymovie
Last Update2023-01-20 09:53:42AM
Last Indexed2024-02-24 02:19:15AM

Book Cover Information

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First LoadedApr 3, 2023
Last UsedApr 3, 2023

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First DetectedJan 20, 2023 09:56:12 AM
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