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"Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers,"...
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From the multimillion-copy bestselling author of The 7 Habits of Highly Effective People, hailed as the #1 Most Influential Business Book of the Twentieth Century, The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
There are many methods of 'conflict resolution,' but most involve compromise, a low-level accommodation that stops the fight without breaking through to new and innovative results....
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"Conventional wisdom--and business school curricula--teaches us that making trade-offs is inevitable when it comes to hard choices. But sometimes, accepting the obvious trade-off just isn't good enough: the choices in front of us don't get us what we need. In those cases, rather than choosing the least worst option, we can use the models in front of us to create a new and better answer. This is integrative thinking. First introduced by Roger Martin...
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"How to make better decisions and achieve your goals, what shapes a person's career and life, and what defines them as a leader? Their decisions. We all want to be more productive and deliver our best results. But doing this effectively--and consistently over time--is a significant challenge. Managing it all is hard, and leading in today's hyper-paced world is even harder.The good news is that leadership expert Steve McClatchy makes it easier. In...
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""A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want. Strategies are illustrated with humorous anecdotes drawn from the author's experience."--Provided by publisher"-- Provided by publisher.
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"Based on a career of making high-stakes, split-second decisions as a U.S. fighter pilot, The Art of Clear Thinking teaches readers to apply Hasard Lee's combat-tested techniques in everyday life. The training to become a fighter pilot is among the most competitive and difficult in the world with fewer than one in a thousand succeeding. Pushing a cutting-edge jet to its limits at over 1,000 mph means that every split-second decision can have catastrophic...
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Lily loved recess. Then along came Rosie Ross, Recess Boss. Will Lily ever enjoy recess again? In this book, beginning readers in prekindergarten to grade 1 can join Lily as she learns positive ways to solve a problem on her own.
This illustrated picture book series features social/emotional issues as plot drivers. Youngsters are introduced to a variety of experiences, while caregivers are given a jumping off point for discussing and guiding their...
Author
Publisher
Harvard Business Review Press
Pub. Date
[2012]
Language
English
Description
Great decisions depend on judgment calls, but in a complicated and fast-changing situation (like a modern business), no one leader's knowledge and perspective is sufficient to make them wisely. Some decision-makers have found ways to tap the collective judgment of their people - and leaders of other groups can profit from them. What's the story behind great decisions? Is decision-making the responsibility of one leader or should it rest on the shoulders...
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