From the Book - First edition.
Introduction: A tale of two menus
Designing an extraordinary workplace experience. Success is overrated: why great workplaces reward failure
The power of place: how office design shapes our thinking
Why you should be paid to play
What happy workplaces can learn from a casino
How to turn a group of strangers into a community
Motivating excellence. The leadership paradox: why forceful leaders develop less productive teams
Better than money: what games can teach us about motivation
How thinking like a hostage negotiator can make you more persuasive, influential, and motivating
Why the best managers focus on themselves
Attracting and retaining top performers. Seeing what others don't: how to eliminate interview blind spots that prevent you from reading people's true potential
What sports, politics, and religion teach us about fostering pride
Conclusion: Three keys to creating an extraordinary workplace.
