Alan Chriest

Employees have the legal right to perform their job without being subjected to workplace harassment. Sexual harassment occurs whenever unwelcome conduct on the basis of gender affects a person's job. Harassment, whether deliberate or not, is an issue that must be addressed and handled immediately. It can take a serious toll on the victims as well as affect the accused, the coworkers, and the company itself. While we often link sexual harassment to...

Ninety per cent of the population complain about their life - but do they take responsibility for why their life is the way it is? Do you make things happen, or do things just happen to you? It is common to avoid responsibility, avoid problem-solving, or avoid looking at ourselves in a truthful way. It is all right not to know all the answers - that's what experience is fo. But taking problems head-on will make you more liberated and aware. We will...

Email is the preferred choice of communicating for most of us and most of us are overwhelmed by the amount of emails we receive each day. In fact, we spend 13 hours a week or 28% of the workweek managing emails. While milllenials prefer improvised texting for personal use, companies expect professional presentation. No one has time for leisure banter. We will learn why companies expect highly planned professional emails and how clear communication...

HEARTSOUNDS is an award winning movie that has been featured in 12 film festivals. It tells a story about a young woman's lifelong fascination with penguins and how they transformed her life in time of need. There are 40 species of these flightless birds that make their home in the South Pole. Newborns must stay out of the ocean until their feathers are waterproof and depend on their parents to provide food and shelter. Like humans, not all penguin...

Creating an agenda and keeping a meeting short and to the point has never been easier. The Agenda template in this project has been specially designed to ensure brevity and organization. The informal minutes capture the essence of the meeting and are meant to provide an outline and brief summary of what was discussed, what decisions were made, and who is responsible for taking action. Templates included. We will learn how to create an effective Agenda,...

This program will teach you how to handle a situation you might find offensive. Do you burst into fits of anger over the little things? Do you often take things the wrong way? Do people feel they have to be cautious around you? If so, you may be easily offended and your hypersensitivity may be depriving you of healthy relationships and inner happiness. However there are many ways to thicken your skin and spare hurt feelings. We will learn the qualities...

Explore ways to move through depression, observe a visualization of a positive perspective and remind yourself that you are here for a reason. A sincere, touching, and reassuring film for anyone feeling overwhelmed, bullied, or severely depressed. Sadness is a normal reaction to stressful events. Depression is more serious than sadness. If untreated, it can be a recurring disorder. Learning skills to manage stress will help you cope and become more...

In this program we’ll learn the facts from the myths about anger and how it can affect your health. We’ll learn effective techniques to manage your anger. Uncontrolled anger and misplaced aggression is an epidemic. 77% of students are being bullied physically, mentally, or verbally. 71.5 million Americans are affected by bullying in the workplace. Rage in the home and in the workplace is common. How did we get to be so angry? We’ll explore the...

The term call center was first published by the Oxford English dictionary in 1983. It is not just a department, it is a reflection of the company. And everyone in the company must agree they need customers. If you work for pay, the customer guarantees your paycheck. A company wishing to excel should know the best strategy to increase profits is to provide great customer service through phone and email support, web forms, chat rooms, and social media....

Life as we know it is changing and disrupting every sector of our lives in the age of COVID-19. The ramifications of the Coronavirus Pandemic have rippled across every aspect of our professional and personal lives. With governments enforcing stringent guidelines to protect its citizens there is much that can be done by businesses when it comes to the safety and wellbeing of employees. Planning how to manage office utilization in a way that members...